Maxx Volume

Maxx Volume ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including when you use our Ads Portal to connect a Meta (Facebook/Instagram) advertising account.

1. Information We Collect

Account & profile information: name, email address, and artist profile details (artist name, genre, streaming links, marketing goals) you provide when creating an account or setting up your artist profile.

Meta Ads account data: when you connect your Facebook/Instagram ad account through our Ads Portal, we receive and store a Meta access token, your ad account ID, and ad account name, solely so we can create and manage ad campaigns on your behalf and show you their performance. We do not receive your Facebook password.

Campaign & performance data: campaign settings you create (objective, budget, targeting notes, creative assets you upload) and performance metrics returned by the Meta Marketing API (impressions, clicks, spend, CTR, CPM, conversions).

Streaming stats: track names and streaming/listener numbers you choose to add for tracking purposes.

2. How We Use Your Information

We use this information to: operate your artist and ads dashboards; create, run, and report on ad campaigns you request through the Meta Marketing API; generate AI-assisted campaign strategy and ad copy suggestions; and communicate with you about your account and services.

3. How We Share Information

We share data with Meta only as required to operate the ad campaigns you create (this is inherent to using the Meta Marketing API with your connected account). We do not sell your personal information to third parties.

4. Data Retention & Deletion

We retain your account, campaign, and performance data for as long as your account is active. You can disconnect your Meta ad account at any time from the Ads Portal Settings tab. Disconnecting both deletes our stored copy of your access token and revokes the permissions grant on Facebook's side (equivalent to removing the app under your Facebook Business Integrations settings) — it is not just a local removal. To request deletion of your account and associated data entirely, see our Data Deletion page.

5. Consent

Before connecting a Meta ad account through the Ads Portal, you're asked to explicitly agree to this Privacy Policy and our Terms of Service. We do not initiate the Facebook connection flow without that explicit opt-in.

6. Contact Us

Questions about this policy or your data? Reach us at our contact page.