Terms of Service

1. All Sales Are Final

Due to the nature of our services, which involve immediate and irrevocable allocation of resources, all sales are final. Once a payment is made and a service is initiated, we do not offer refunds, exchanges, or cancellations under any circumstances. You acknowledge and agree that you are not entitled to a refund for any purchase.

2. No Guarantees of Specific Outcomes

While we strive to deliver the highest quality services with a proven track record of success, the music industry is subjective and unpredictable. We do not guarantee specific outcomes such as record deals, specific follower counts, or a universally positive public reception. Our service descriptions outline the scope of our deliverables, not guaranteed results.

3. Limitation of Liability & Assumption of Risk

Our goal is to bring significant attention to your music and brand. This process can attract a wide range of public and industry reactions, both positive and negative.

You, the client, expressly agree that Maxx Volume and its affiliates are not responsible or liable for any negative effects or unforeseen consequences resulting from our services. This includes, but is not limited to:

• Negative press, reviews, or public criticism.
• Increased scrutiny from the public, media, or industry professionals.
• Unwanted attention or online harassment.
• Any other impact on your personal or professional brand and business.

You acknowledge that generating buzz is our objective, and you voluntarily assume all risks associated with increased visibility. Our total liability for any claim arising from our services shall not exceed the amount you paid for the service in question.

4. Service Delivery

We will perform the Services as described on our website at the time of purchase. Any timelines provided are good-faith estimates and may be subject to change based on industry conditions and third-party platform policies.

5. Your Responsibilities

You are responsible for providing all necessary materials (music files, artwork, information) in a timely manner. You represent and warrant that you own or have the necessary rights and licenses for all content you provide to us.

6. Ads Portal & Third-Party Ad Accounts

The Ads Portal lets you connect your own Facebook/Instagram (Meta) advertising account and Facebook Page to create and manage ad campaigns directly. The following applies specifically to that feature, in addition to the rest of these Terms:

• You control the account and the spend. All ad campaigns run on your own Meta ad account, billed directly by Meta to the payment method on that account. Maxx Volume does not process, hold, or charge you for ad spend, and is not a party to your billing relationship with Meta.
• You are responsible for compliance. You are solely responsible for ensuring your campaigns, creative content, and targeting comply with Meta's own Advertising Policies, Terms of Service, and applicable law. Meta may reject, disapprove, restrict, or suspend ads or ad accounts at its sole discretion, for any reason, and Maxx Volume has no control over and is not liable for Meta's decisions.
• Content ownership and rights. You represent that you own or have the necessary rights to any creative (images, video, copy) you upload, and that it does not infringe any third party's rights.
• AI-assisted suggestions. Campaign strategy, targeting, and ad copy suggestions generated by AI in the Ads Portal are suggestions only. You are responsible for reviewing and approving anything before it is used in a live campaign.
• No performance guarantees. We do not guarantee any specific ad performance, reach, cost, or return on ad spend.
• Revoking access. You may disconnect your Meta account at any time from the Ads Portal Settings tab, which revokes our access to that account immediately (see our Privacy Policy for details).

7. Acceptance of Terms

By completing a purchase with Maxx Volume, or by connecting a Meta ad account through the Ads Portal, you confirm that you have read, understood, and agree to be bound by these Terms of Service.